What is the difference between shipping and delivery?
Shipping refers to packing and dispatching of your order. While placing an order, you may find a shipping timeline on the products displayed on the website (e.g. dispatched within 5 days). All orders which are in stock are dispatched within 72 hours of the order placed (except weekends and national holidays). This refers to the number of working days it will take to dispatch the product from our end. The delivery may take another 1-3 days depending on the address specified for the order. In case of remote areas, the orders are delivered within 7-8 business days. Bulk orders have a predefined delivery time which would be mentioned during order placement.
Do I have to pay any shipping and delivery charges?
Shipping and Delivery charges are particular to a product and have been mentioned on each product page. The charges will vary depending on your location, weight & volume of the product. During any promotional event or an offer, the shipping and delivery Charges will be as per company norms.
What is the expected delivery time for my order?
All orders which are in stock are dispatched within 72 hours of the order placed (except weekends and national holidays).
Which courier company will deliver my order? Is it possible to choose my preferred delivery partner?
It is a internal part of the company which will be taken care by goldenoakstore.in.